Frequently Asked Questions
Everything you need to know about your next favorite pair of earrings.
What materials are your earrings made of?
We prioritize quality and skin safety. Most of our studs are crafted from 14K gold, sterling silver, or surgical-grade titanium to ensure they are hypoallergenic and durable for everyday wear.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
For hygiene reasons, we only accept returns on unworn earrings in their original, sealed packaging within 30 days of purchase. Please note that piercing services and custom items are final sale.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How should I care for my jewelry?
To keep your studs shining, avoid contact with harsh chemicals, perfumes, and water. We recommend wiping them down with a soft microfiber cloth after each wear and storing them in a dry place.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of placing your order by contacting our support team.